Guarantee Policy

Modern Fireplaces Guarantee Policy

At Modern Fireplaces, your satisfaction is our priority. As a family-owned fireplace supply and installation company, we are committed to delivering not only high-quality products but also exceptional workmanship and service.

  1. Manufacturer’s Warranty Support

We proudly supply fireplaces from reputable manufacturers, each of whom provides their own warranty coverage on their products. We honor and fully support these warranties, acting as a point of contact should any issues arise with the unit itself.

  1. Our Installation Guarantee

We stand firmly behind the quality of our work. All installations performed by Modern Fireplaces are covered by a 12-month workmanship guarantee from the date of installation. This guarantee covers any installation-related faults or workmanship issues that may occur under normal use.

  1. Customer Satisfaction Commitment

We believe in doing things right the first time, and we take pride in every project we undertake. If something isn’t right, we’ll work with you to resolve it—because at Modern Fireplaces, we’re only happy when you are.

  1. Professional Standards

All our work is carried out by trained professionals who share our dedication to precision, safety, and care. We treat every home as if it were our own and are committed to leaving every space better than we found it.